Priority support from our passionate team with Groover+

Say goodbye to unanswered responses. Say hello to Groover+.

Real people, real help

We're a team of passionate musicians here to answer your questions about Groover and getting the most out of your campaign.

Get personalized advice

We'll make sure your music reaches the right ears. Tell us your goals and we'll offer suggestions on how to reach them.

Answers to all your promotion questions

Our team is here to guide you through promotion, whether it's your 1st campaign or 100th. We'll make sure your next move is always your best one.

Reach us anytime

  •

    Talk to our support team

    Got a quick question or need help navigating Groover? Our team replies swiftly to get you unstuck—fast.

    Talk to our support team: Reach out
  •

    Ask a coach

    Need strategic advice on your release plan or music career? Chat with experienced music pros like Eric McLellan (ex-Sony, Warner) for industry insights.

    Ask a coach: Learn more
  •

    Ask the community

    Get feedback, share wins, and connect with fellow artists in our private community. You don’t have to go it alone—grow together with Groover+.

    Ask the community: Learn more

No confusion, just clarity.

Whether you’re stuck or just need help navigating Groover — our support team’s here to guide you at every step.

Meet the team dedicated to helping artists

  • Emma Ballay

    As Customer Success Lead at Groover with years of experience working with up-and-coming artists, Emma makes sure artists have the guidance and support they need to run impactful campaigns.

  • Dorian Perron

    As co-founder of Groover, Dorian stays closely connected to the artist community—still jumping in on support to solve tough challenges and make sure artists feel heard and understood.

  • William Ospina

    Based in NYC, and an artist himself under the moniker Matar Fuma, William is passionate about helping artists promote effectively—tackling tough questions with a personal touch.

Get support and guidance with Groover+

Groover+ is the most effective way to optimize your promotion strategy and save money while growing as an artist. It's reserved for artists with a history of success on Groover.

See plans

Frequently Asked Questions (FAQ)

  • Use the chat in the bottom left corner of your screen to talk to our staff. We're happy to help!

  • We also have a Help Center with FAQ articles and a blog to help you learn more about Groover and promotion.

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